Responsible Gaming

Gaming Should Be Entertainment

At Parimatch, we believe gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and understand the risks involved.

Please gamble only with money you can afford to lose, and never view gaming as a source of income.

Age Verification

Gaming is only available to individuals who are 18 years of age or older, or above the minimum legal age in your jurisdiction in India. We take age verification seriously and require proof of identity during the registration process.

You must be 18+ to use Parimatch. If you are under the legal age, you are not permitted to access or use our gaming services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling with more money to recover previous losses
• Hiding your gaming activity or the amount of money spent from family and friends
• Experiencing difficulty controlling the time or money spent gaming
• Gaming to escape problems, stress, anxiety, or negative emotions
• Neglecting work, family, hobbies, or personal relationships due to gaming
• Borrowing money or using credit to fund gaming
• Lying about the extent of your gaming
• Feeling anxious, irritable, or restless when unable to game
• Experiencing financial difficulties as a result of gaming

If you recognize any of these signs in yourself or someone you know, help is available.

Self-Help Tools and Features

Parimatch offers several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose within a set timeframe
• Reality Checks: Receive notifications at regular intervals reminding you how long you've been gaming and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
• Account Cooling-Off: Request a temporary closure of your account for a period you specify

These tools are available in your Parimatch account settings. We encourage you to use them to maintain responsible gaming habits.

Support Organizations and Resources

If you or someone you know is struggling with problem gambling, confidential help and support are available from recognized organizations:

India

• All India Institute of Medical Sciences (AIIMS) - Delhi: Provides counseling and treatment for gambling addiction. Contact your nearest AIIMS facility for mental health services.
• National Institute of Mental Health and Neurosciences (NIMHANS) - Bangalore: Offers specialized treatment for behavioral addictions including problem gambling.
• Gamblers Anonymous (India): Support meetings and peer assistance for individuals struggling with gambling problems.

International Resources

• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org

All of these organizations provide free, confidential support and can be contacted at any time.

Need Help?

If you believe you have a problem with gambling, please reach out for help today. Speaking to someone is the first step toward recovery.

Contact one of the support organizations listed above, speak with a counselor, or reach out to someone you trust. You are not alone, and help is always available.

Remember: Gaming should be fun. If it's causing stress or affecting your life negatively, it's time to seek support.